Refund policy

  

🧼 Return & Refund Policy

All Cutie Pods items are final sale due to the nature of our small-batch production. We are unable to offer returns, refunds, or exchanges for:

  • Change of mind

  • Scent or fragrance strength preferences

  • General dissatisfaction

We encourage customers to review product details carefully before purchasing.

💌 Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us at info@cutiepods.com within 7 days of delivery. Be sure to include:

  • Your order number

  • Clear photos of the issue

If eligible, we’ll issue a refund or store credit to make it right.
Please note: We are not able to offer replacements at this time.

Thank you for shopping with us and supporting small-batch clean products.